Buttr

Buttr

Our story is a little extra.

We got roasted so youdon't have to.

Buttr was born out of pure frustration — and a lot of reading. Thousands of restaurant managers, venting about the exact same thing. We took notes.

The Problem

“I've been on hold for 47 minutes. My kiosk is down and the lunch rush starts in 20.”

We didn't make that quote up. We found it in a support forum. Right next to another one. And another. And thousands more just like it.

Been on hold for 45 mins. Printer is down. Service is terrible.
Toast support said they'd call back. That was 3 hours ago 😤
My KDS stopped working mid-dinner rush. Support wait is 2 hours??
Why does it always go down Friday night when we're slammed?
Menu stopped syncing. I tried everything. Nobody answers.

Real comments. Real managers. Real frustration.

Turns out, most Toast issues are butter-fingers problems.

After reading through thousands of support threads, we noticed something wild — the same 40 or 50 issues kept coming up over and over. The same printer. The same menu sync. The same DoorDash disconnect. The same phone tree. The same hold music.

Nobody was building the thing that could just answer the question and tell people exactly what to do. So we did.

The Recipe

How we churned Buttr into existence.

It started with a simple idea: what if an AI actually understood Toast POS? Not just generally. All of it.

📖

We read everything.

Thousands of support forums, ticket logs, Reddit threads, and Toast community posts. Every complaint was a data point. Every workaround was a lesson.

🧠

We mapped the patterns.

Printers. Menus. KDS. Offline mode. 3rd-party apps. We built a diagnostic decision tree from the most common root causes — not guesswork.

We trained it to be fast.

No hold music. No tickets. No 48-hour callbacks. Just an AI that asks the right questions, in the right order, and gets you to the fix — in minutes.

We're spread pretty thin — in the best way.

Small team. Big conviction. Obsessive about one thing.

Restaurants shouldn't have to fight their tech.

You're running a kitchen, managing staff, and keeping guests happy. Your POS should be the last thing you're stressed about.

Speed is a feature.

Every minute your system is down costs real money. Buttr is engineered to cut the time-to-fix as close to zero as possible.

Knowledge should be free at the bottom.

Basic troubleshooting shouldn't require a $400/hr consultant or a 2-hour support queue. That's why our free tier actually works.

We eat our own butter.

We use Toast ourselves. We know what it's like when things go sideways during a Friday dinner rush. We built exactly what we wished existed.

10,000+

Support threads analyzed

< 3 min

Average time to diagnosis

100%

Toast-specific. No fluff.

Ready to butter up your operations?

No hold music. No tickets. No toast getting burnt while you wait. Just instant, intelligent answers — right when you need them.

Get Started Free

No credit card. Cancel anytime. Seriously.