1. Introduction

Buttr, Inc. (“Buttr”, “we”, “our”, or “us”) operates the website itsbuttr.comand the Buttr AI support platform (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

2.1 Information You Provide

• Account registration data (name, email address, password)
• Billing and payment information (processed by Stripe; we do not store card data)
• Support queries, chat messages, and diagnostic inputs you submit to the AI
• Communications you send to our support team

2.2 Information Collected Automatically

• IP address, browser type, operating system, and device identifiers
• Pages viewed, click patterns, and session duration (via server logs and analytics)
• Cookies and similar tracking technologies (see our Cookie Policy)

2.3 Third-Party Sources

We may receive information about you from third-party authentication providers (e.g., Google OAuth) and payment processors (Stripe) in accordance with their respective privacy policies.

3. How We Use Your Information

• To create and manage your account and subscription
• To provide, operate, and improve the Service
• To personalize AI diagnostic responses to your Toast POS configuration
• To process transactions and send subscription-related notifications
• To send product updates, security alerts, and marketing communications (you may opt out at any time)
• To detect, prevent, and respond to fraud, abuse, and security incidents
• To comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service providers — such as Stripe (payments), Supabase (database), and Vercel (hosting) who process data on our behalf under data processing agreements
• Legal authorities — when required by applicable law, court order, or governmental authority
• Business transfers — in connection with a merger, acquisition, or sale of assets, with notice to you

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at privacy@itsbuttr.com. Certain data may be retained for legal compliance purposes.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Receive your data in a portable, machine-readable format
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, email privacy@itsbuttr.com.

7. Security

We implement industry-standard technical and organizational measures to protect your data, including TLS encryption in transit, at-rest encryption of database records, and strict role-based access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date and, for material changes, notify you via email or a prominent notice on the Service. Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related questions or requests, contact us at: